01
Conversational support
An assistant that reads your own help content, product manuals and ticket history, then answers customers in their language. It holds context across a conversation, so the third question does not start from nothing, and it hands off to a person the moment it is out of its depth rather than guessing.
- Answers from your documentation, not from the open web
- Keeps context across a full conversation and across channels
- Escalates to a human agent with the transcript attached
- Reports on what customers asked that it could not answer
- You supply
- Help centre content, product docs, historical tickets
- Connects to
- Your helpdesk, website, and messaging channels
- Runs on
- Your cloud tenancy or on-premise
- Languages
- Multi-language, set per channel
02
Inventory forecasting
Demand prediction across sites and SKUs, with replenishment proposed automatically and stock positions visible as they move. Buyers order against a forecast that updates daily instead of a spreadsheet exported last month — and the system shows why it expects what it expects, so a planner can overrule it.
- Forecasts demand per SKU, per site, on your own sales history
- Proposes replenishment orders for a planner to approve
- Tracks stock positions and flags shortfalls before they bite
- Shows the drivers behind each forecast, not just the number
- You supply
- Sales history, stock movements, supplier lead times
- Connects to
- ERP and warehouse management systems
- Runs on
- Your cloud tenancy or on-premise
- Control
- Planner approves before any order is placed
03
Algorithmic trading
Model-driven strategy execution with live market analysis and risk limits enforced before an order leaves the desk. Strategies are backtested against your own historical data, and every decision the system takes is written to an audit trail your compliance team can read.
- Runs machine-learning strategies against live market data
- Enforces position, exposure and drawdown limits pre-trade
- Backtests strategies before they touch a live account
- Writes a full, timestamped audit trail of every decision
- You supply
- Market data feed, broker connectivity, risk mandate
- Connects to
- Execution venues and your order management system
- Runs on
- Your cloud tenancy, or co-located for latency
- Control
- Hard limits and a kill switch, held by your desk
04
Clinic management
Scheduling, electronic health records and telemedicine in one system, with diagnostic support that flags what a clinician should look at rather than deciding for them. Clinical judgement stays with the clinician; the system's job is to make sure nothing gets missed in the queue.
- Patient scheduling with reminders and no-show tracking
- Electronic health records with role-based access
- Telemedicine consultations recorded against the patient file
- Flags findings for clinician review, with the reasoning shown
- You supply
- Existing patient records, clinician roster, consent policy
- Connects to
- Lab, imaging and billing systems
- Runs on
- Your cloud tenancy or on-premise, data resident in-country
- Control
- Diagnostic output is advisory; the clinician decides
Synthex